Contact Information

At The Daily Drop, we're here to assist you with any questions, concerns, or feedback. Our customer support team is dedicated to providing a smooth and enjoyable shopping experience.

Customer Support

Store Name: The Daily Drop

Customer Support Email:
support@thedailydrop.com (Replace with your official support email)

Website:
https://shansvarietystore26.myshopify.com/

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday & Public Holidays: Closed

Response Time

We aim to respond to all customer inquiries within 24–48 business hours. During holidays or promotional events, response times may be slightly longer.

Support Topics

Our team can assist you with:

• Order inquiries
• Shipping and delivery updates
• Returns and refunds
• Product information
• Beauty and skincare recommendations
• Fragrance recommendations
• Payment and checkout issues
• General customer support

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• The email address used to place your order
• A brief description of your inquiry
• Photos of the item (if reporting damage or defects)

We're Here to Help

Customer satisfaction is our top priority. Whether you have a question before making a purchase or need assistance after your order arrives, we're always happy to help.

The Daily Drop

Beauty. Scent. Confidence.